This report provides a comprehensive investigation into the dedicated shuttle bus service, a popular transportation option for travelers moving between Cancun International Airport (CUN) and Hotel Xcaret México.
I've gathered all the latest information on the shuttle service to ensure a smooth journey for you!
1. Availability of the Dedicated Shuttle Service
Hotel Xcaret México provides a complimentary round-trip shuttle bus service exclusively for its guests. This service is included in the "All-Fun Inclusive™" package, making it available to all guests at no extra charge.
2. Operating Frequency and Schedule
The service operates between Cancun International Airport's Terminals 1–4 and the hotel. The shuttle runs on a consistent schedule to ensure timely service.
【Shuttle Schedule】
- 9:00 AM – 5:00 PM: Runs every 30 minutes
- 5:00 PM – 9:00 AM: Runs every 60 minutes
3. Travel Time
The journey from the airport to the hotel typically takes approximately 45–60 minutes. Please note that travel time may vary due to traffic conditions, especially during peak hours.
4. Cost
The shuttle service is completely **free of charge** for all hotel guests. There are no hidden fees or additional costs associated with this service.
5. Booking Procedure
The booking process is simple but has different procedures for arrival and departure.
Airport to Hotel: How to Use
No advance reservation is required. Upon arrival, proceed to the lobby and look for staff members wearing a pink uniform. They will guide you to the shuttle stop. Just let them know you are a hotel guest.
Hotel to Airport: How to Book
Reservations for the return trip must be made at the Concierge Desk at least 24 hours in advance. It's a good idea to book this as soon as you arrive, as the desk can be busy.
6. Pickup and Drop-off Locations
Knowing where to go makes the process much smoother.
- Airport: Look for the staff in pink uniforms near the exit of each terminal. They will direct you to the dedicated bus stop.
- Hotel: The shuttle will pick you up from the designated shuttle area located in front of the main lobby.
7. Terms of Use and Important Notes
【Important Things to Remember】
- The service is only available on the day of your check-in and the day of your check-out.
- You may be asked to show your reservation confirmation or flight ticket.
- If the bus is full, you will be directed to the next available shuttle. It's wise to allow extra time.
- The staff is usually flexible with flight delays. Be sure to communicate with them if your flight is delayed.
8. Alternative Transportation Options
If you prefer a different mode of transport, here are some alternatives to consider.
Private Shuttle Services
- Happy Shuttle Cancun: Approx. $75 USD (one-way) / 1 hour 9 minutes
- Caribbean Transfers: Approx. $69.99 USD (one-way) / 1 hour 3 minutes
Taxi
- Cost: Around $90–$140 USD (one-way)
- Travel time: Approximately 1 hour (subject to traffic)
9. How to Confirm the Latest Information
For the most up-to-date information, it is always best to check directly with the hotel.
- Hotel's official website
- Official FAQ page
- Contact: +52 (998) 881 9836 or use the website's chat function
Travel Tip: Always confirm that your flight times align with your hotel stay dates. This is especially crucial for late-night or early-morning flights!
Enjoy your stay at Hotel Xcaret México!